Top 7 Mistakes People Make During Conflict and How to Fix Them

Let’s be honest—conflict is basically life’s annoying side quest.

Whether it’s a salty Slack from a coworker, a fridge feud with your partner, or your brain throwing shade at itself, it’s gonna happen.

(And no, ghosting it won’t solve anything—just ask Ross and Rachel.)

But here’s the kicker: conflict itself isn’t the real problem.

It’s how we deal with it—or don’t.

Most of us keep tripping over the same mistakes like it’s Groundhog Day.

The bright side? Once you spot those classic blunders, you can avoid them like dodging spoilers for your favorite show.

In this guide, we’ll call out the biggest mess-ups people make during conflict (yes, including you), backed by real psychology.

Plus, you’ll get simple, no-BS tips to handle it all with more empathy and way less drama.

Let’s level up your conflict game.

Why Understanding Conflict Resolution Matters

Because avoiding it is like ignoring a weird noise in your car—it won’t fix itself, and eventually, something’s gonna blow.

Unresolved conflict can seriously mess with your vibe.

It strains relationships, tanks productivity faster than a Monday morning meeting, and can even mess with your mental health.

A study by CPP Global found that 85% of people deal with workplace conflict (because, of course they do), and 1 in 4 said avoiding it actually made them sick or led to missing work. Yikes.

But here’s the plot twist: when you handle conflict well, it’s not just damage control—it’s a glow-up. Think stronger relationships, better teamwork, and a big boost in emotional intelligence (aka your real-life superpower).

So yeah, learning how to deal with conflict isn’t just for therapists or HR people—it’s for anyone who wants less drama and more get stuff done without losing your mind.

7 Common Mistakes During Conflict

Mistake #1: Letting emotions take control

You’re mad. Or anxious. Or so frustrated you could scream into a pillow shaped like your You’re fired up—annoyed, hurt, or ready to scream into the void.

Instead of staying cool, you go full rage-text, give the silent treatment, or drop a sarcastic zinger worthy of The Real Housewives.

Basically, emotions hijack your brain and drive it straight into drama-ville.

Why It’s a problem:

When your feelings are in charge, logic leaves the chat.

You stop listening, empathy goes MIA, and the convo turns into a showdown.

Research backs this up: emotional overload short-circuits your ability to problem-solve or communicate like a functioning human.

How to fix it:

• Take a beat. Breathe. Literally. A deep breath gives your brain time to reboot.
• Use “I feel” statements like a grown-up therapist from a Netflix drama:
• Say “I feel frustrated when I get cut off.”
• Don’t say “You always interrupt me!”

Bonus tip: Get into mindfulness—think less “woo-woo,” more “mental Wi-Fi upgrade.” It helps you stay chill when things get tense.

Mistake #2: Avoiding the issue

Instead of dealing with the issue, you ghost it.

You smile, nod, and pretend it’s all good—while secretly stewing like a crockpot of unspoken feelings. Classic “I’m fine” energy.

Why It’s a problem:

Avoiding conflict might feel cozy in the moment (hello, emotional blanket fort), but it’s like sweeping stuff under the rug—eventually, you trip over it.

Resentment builds, the vibe gets weird, and one day you snap over something dumb, like someone using your favorite mug.

How to fix it:

• Schedule the convo. Don’t drop heavy stuff mid-Netflix binge—pick a time where you can both be calm and present.
• Name the awkwardness: Try, “This feels uncomfortable, but I think we need to talk about it.” Boom. Respectful and brave.
• Plan what to say. Not a TED Talk—just bullet points so you don’t end up ranting about that thing from 2019.

Remember: Avoiding conflict doesn’t make you chill—it just puts your feelings on layaway. Be real. Be brave. Talk it out.

Mistake #3: Listening to respond, not understand

While the other person’s talking, you’re mentally rehearsing your next mic-drop moment.

You’re not listening—you’re loading.

Basically, you’re treating the convo like a debate club audition.

Why It’s a problem:

When you’re too busy scripting your response, you miss the point—literally. That leads to misunderstandings, defensive vibes, and “Wait, that’s not what I said!” moments. Research from Harvard Business Review shows that active listening builds trust and teamwork. (Yep, it’s basically a relationship cheat code.)

How to fix it:

• Reflect it back. Try, “So you felt brushed off in the meeting?” Simple, but powerful. It shows you’re actually listening—not just waiting to talk.
• Zip it till they’re done. Don’t interrupt like you’re a reality show host cutting to commercial. Let them finish.
• Look alive. Eye contact, relaxed body language, maybe even a nod or two. Basically: look like you care, not like you’re buffering.

Pro tip: You don’t have to agree to understand. Listen first. React second. Your relationships (and your future self) will thank you.

Mistake #4: Generalizing or exaggerating

You’re upset, the tension’s high, and suddenly you’re throwing out lines like, “You never listen!” or “You always ignore me!”

Congratulations—you’ve just hit maximum drama mode.

Why It’s a problem:

These all-or-nothing statements turn any convo into a courtroom drama.

The other person gets defensive, you feel unheard, and boom—communication breakdown.

Plus, it erases all the times they did show up or try. Not cool.

How to fix it:

• Get specific. Focus on what actually happened, not some emotional highlight reel:
• Say “Yesterday, you didn’t respond to my message about the deadline.”
• Don’t ever say “You never care about what I say!”

Lead with facts, then feelings. Think CSI meets therapy. First, the evidence. Then, how it made you feel.

Mistake #5: Refusing to Take Responsibility

When things get tense, some folks double down like it’s a debate showdown or just dodge blame like it’s a dodgeball tournament.

“It’s not me, it’s you”—classic move.

Why It’s a problem:

Conflict doesn’t fix itself if everyone’s stuck in “I’m 100% right” mode.

No humility, no progress. It’s like trying to Netflix and chill but both sides refuse to hit play.

How to fix it:

• Own your slice of the drama, even if it’s just a tiny crumb. Saying something like, “I see how my words sounded dismissive—that wasn’t what I meant,” goes a long way.
• Lead with vulnerability. When you show you’re human and open to feedback, it lowers defenses and invites the other person to do the same.

Mistake #6: Bringing up the past

You’re trying to solve one problem, but suddenly you’re hauling out a whole history of past fails and grievances—like it’s a never-ending Netflix series called The Resentment Chronicles.

Why It’s a problem:

Throwing in old drama derails the convo, confuses everyone, and turns a simple fix into a blame-fest.

It’s like trying to solve a puzzle with pieces from ten different boxes.

How to fix it:

• Focus on one issue at a time. Keep the convo neat and tidy—no multitasking with grudges.
• If old stuff matters, schedule a separate “time-out” to unpack it later.
• Ask yourself: “Is this helping us fix this problem, or just adding fuel to the fire?”

Keep it simple, stay present, and don’t let your conflict turn into a binge-worthy drama marathon.

Mistake #7: Ignoring body language and tone

You’re focused on what you’re saying, but your tone sounds like a villain’s monologue and your arms are crossed like you’re guarding the last slice of pizza.

Meanwhile, the other person is getting mixed signals like they’re watching a confusing plot twist.

Why It’s a problem:

Your words might say “I’m chill,” but your tone and body scream “Prepare for battle.”

Even a sweet compliment can feel like a roast if your tone is dripping with sarcasm.

How to fix it:

• Keep your voice calm and neutral. No need to channel your inner Game of Thrones dragon roar.
• Use open gestures. No crossed arms or finger-pointing—think more “open arms at a concert” vibe.
• Mirror their body language. Subtly matching their posture helps build connection—just don’t go full creepy copycat.

Remember, communication is 93% non-verbal—so let your body say what you mean, not confuse everyone like a reality TV plot twist.

Bonus: How to De-escalate Tense Situations

Let’s face it—sometimes conversations turn into emotional fireworks, and no one wins in a shouting match.

The trick? Knowing how to de-escalate before things blow up like a scene from Game of Thrones.

Here’s how to keep cool and reset the vibe:

1. Take a break

When emotions run high, your brain’s basically on fire.

Step away for about 15 minutes—go for a walk, get some fresh air, or even just stare out the window like you’re in a deep indie movie.

This break helps your brain reboot, cool down, and stop reacting like it’s in an action flick.

2. Use a safe word

If you’re in a relationship or close with someone, agree on a “safe word”—like your own secret code to say, “Hold up, let’s pause before this gets messy.”

It’s like calling a timeout in sports but way less awkward.

When one person drops the word, both take a breather and agree to pick up the chat later with cooler heads.

3. Show some empathy

Sometimes all it takes is a little “I get where you’re coming from.”

Validating the other person’s feelings—even if you don’t totally agree—lowers their defenses faster than a well-placed “sorry” meme.

It tells them you’re listening and care, not just trying to win.

Quick Recap: Do’s and Don’ts in Conflict

Don’t	Do
React with anger or sarcasm	Pause and respond mindfully
Use absolutes like “always” or “never”	Be specific and fact-based
Avoid the issue entirely	Address it directly and respectfully
Interrupt or talk over others	Practice active listening and reflection
Deny responsibility	Acknowledge your role and show willingness to change

Final Thoughts: Conflict as a Catalyst for Growth

Here’s the deal—conflict isn’t some cosmic fail; it’s actually a secret level in the game of life.

When you handle it with empathy, clear vibes, and a bit of skill, conflict can deepen your understanding and make your relationships stronger—kind of like turning awkward family dinners into epic hangouts.

The trick? Spotting those common slip-ups and swapping them out for smart, simple moves.

You don’t have to be perfect—nobody’s asking you to be a conflict ninja overnight.

It’s about showing up, staying curious, and being open to learning (even when it’s messy).

So, next time drama pops up, think of it as your chance to level up.